7.1.5 Logging an Agent Off
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State of Wisconsin
Department of Health Services

Release 23-03
November 10, 2023

7.1.5 Logging an Agent Off

(Video instructions available: Logging an Agent Off)

The log off agent feature is useful if it’s discovered an agent has forgotten to log off.

The Supervisor must be logged on to Workspace and is assigned as a Supervisor for the specific agent or agent group.  

To log an agent off: 

  1. From the Agent Desktop click the Monitor view tab. 
  2. Click My Agents tab.
  3. Click the three dots next to the name of the agent to be logged off.
  4. Select Log Off from the drop down.
  5. If the agent is not showing, use the features at the bottom of the page to change the display. 

This page last updated in Release Number: 23-03
Release Date: 11/10/2023
Effective Date: 11/10/2023

Notice: The content within this manual is the sole responsibility of the State of Wisconsin's Department of Health Services (DHS). This site will link to sites outside of DHS where appropriate. DHS is in no way responsible for the content of sites outside of DHS.

Publication Number: P-03208