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State of Wisconsin |
Release 24-03 |
7 CFR 273.2(c); 7 CFR 273.2(g); 7 CFR 273.2(h)(2)(i)(A)
OM 14-48
The application process must be completed 30 days from the initial filing date, unless the applicant is eligible for expedited services (see Section 2.1.4 Expedited Service at Application). Day one of the application processing period is the day after the filing date. The time frame for processing an application is the filing date plus 30 days.
If the 30th day falls on a weekend or postal holiday:
| Note | If the application is being processed after adverse action, eligibility will be determined for the application month and the next two months. If the food unit is ineligible for the application month and the second month, eligibility for the third month will also fail and the applicant would have to reapply even if there are changes in the third month that may make the food unit eligible for that month. |
Applicants are required to cooperate with the completion of this process. Agencies are required to assist the applicant in the completion of the application process if the applicant requests such assistance.
When the application process has not been completed by the end of the 30th day, a notice of pending will be sent explaining the necessary steps to resolve the delay. If there is outstanding verification, the notice of pending will list those outstanding items.
Late Interview or Verifications
When an applicant fails to complete an interview, the application must be denied. If the interview is completed and the applicant fails to submit required verification by the 30th day following the filing date, or 20 days from the date verifications were requested, whichever is later, the application must be denied. The applicant has an additional 30 days from the date of a timely denial (denied on day 30), or 60 days from the filing date, to complete their interview and submit any required verification without requiring a new application or interview. If the applicant is found eligible, benefits should be prorated from the date all required verifications were submitted or the interview was completed (if no verifications are required). The initial month of application should be denied.
| Example 1 |
Jane applies and completes her interview on January 5, and her application is considered a regular 30-day application. Her verification checklist is mailed on January 6 with a due date of February 5. Jane fails to submit the required verifications by February 5. Her case is denied for lack of verification on the 30th day. The notice will inform Jane that she will have until March 9 (60 days from the filing date including extensions for weekends) to submit the required verification without needing to reapply. If verifications are not submitted by this date, Jane will need to reapply and complete a new interview in order to have her eligibility determined. If verifications are submitted any time after February 5 but on or before March 9, issue prorated benefits from the date all verifications were submitted. |
See 1.2.1.2 Request for Verification for details on verification time frames.
All actions must be completed by day 60 or the application will be denied. If the interview is completed after day 30 with a result of pending verification, all pending verification must be returned 60 days following the filing date, or a new application is required.
| Example 2 | George submitted an application but failed to complete his interview by day 30. The agency denies his application. George goes into the agency on day 55 of his 60-day application period and completes his interview. George reports employment which is then pended for verification. George will only have until day 60 to verify this employment or he will be required to reapply. |
7 CFR 273.2(i)(3)(iv)
A late determination of expedited benefits happens when an application is submitted as a non-Priority Service application but found to be eligible for expedited benefits at any time during the eligibility determination process. Once the agency is aware that the applicant is eligible for expedited benefits, benefits must be made available to the FoodShare assistance group within seven calendar days from the date of discovery, or by the 30th day following the filing date, whichever is sooner. The application is no longer considered a 30-day application, but an expedited application, and must be processed as such.
| Example 2 |
An ACCESS application is submitted on January 18 and the information provided on the application indicates that applicant does not qualify for priority service. The interview is scheduled and held on January 28. During the interview the IM worker determines that the applicant is eligible for expedited issuance. There could have been a change in the applicant's circumstances, or the Priority Service Determination screen could have been filled out incorrectly. The FoodShare benefits must now be confirmed on or before February 4 to be considered timely. If the FoodShare benefits are confirmed any later than February 4 they will be untimely. In this situation, the IM worker does not have until February 18 to make a final determination as they originally had when this was a 30-day application. |
This page last updated in Release Number: 24-03
Release Date: 12/18/2024
Effective Date: 12/18/2024
Notice: The content within this manual is the sole responsibility of the State of Wisconsin's Department of Health Services (DHS). This site will link to sites outside of DHS where appropriate. DHS is in no way responsible for the content of sites outside of DHS.
Publication Number: P-16001