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State of Wisconsin |
HISTORY |
The policy on this page is from a previous version of the handbook.
2.7.1 Time Frames Introduction
All applications, except those submitted from the FFM , received by an agency must be processed and eligibility approved or denied as soon as possible but no later than 30 calendar days from the filing date. This includes issuing a notice of decision.
The 30 day time frame for processing applications submitted through the FFM begins the date the FFM application is submitted to the agency inbox.
The 30 day processing timeframe must be extended to allow the applicant at least 10 days to provide requested verification.
Workers may also extend the 30-day processing time up to 10 days to allow the applicant additional time to provide the information. CARES will issue a pending notice indicating the reason for the delay when appropriate entries are made on the Verification Due page.
For more information on application denials for failure to provide verification, see Section 20.7 When to Verify.
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Example 1: A signed application was received on March 15. The worker processed the application on April 7 and requested verification. Verification was due April 17, but was not received by that date. Even though the end of the 30-day application processing period was April 14, the application should not be denied until April 17 to allow at least 10 days to provide verification. |
If the agency fails to take action (positive or negative) during the 30-day processing period, and the applicant is subsequently found eligible, as a result of their most recent Medicaid application, redetermine eligibility using the filing date associated with that most recent application.
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Example 2: A signed application was received on May 15. The first day of the 30-day period was May 16. The end of the 30-day period would have been June 14. The application was approved on June 20, and the applicant is determined eligible beginning May 1. |
Changes that occur between the filing date and the confirmation date should be used in the initial eligibility determination.
For changes that occur after the confirmation date, follow the adequate and timely notice requirements outlined in Income Maintenance Manual Section 3.2 Adverse Action and Appeal Rights.
This page last updated in Release Number: 15-01
Release Date: 06/10/2015
Effective Date: 06/10/2015
The information concerning the Medicaid program provided in this handbook release is published in accordance with: Titles XI and XIX of the Social Security Act; Parts 430 through 481 of Title 42 of the Code of Federal Regulations; Chapters 46 and 49 of the Wisconsin Statutes; and Chapters HA 3, DHS 2, 10 and 101 through 109 of the Wisconsin Administrative Code.
Notice: The content within this manual is the sole responsibility of the State of Wisconsin's Department of Health Services (DHS). This site will link to sites outside of DHS where appropriate. DHS is in no way responsible for the content of sites outside of DHS.
Publication Number: P-10030