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1.2.9 Release of information

You need someone’s written release to get information from a verification source only when the source requires it.  

 

When a source requires a written release:

 

  1. Explain the requirement to the client.
     

  2. Ask the client, his/her spouse, or another appropriate adult in the household to sign the necessary release form(s).  The form may be:

 

    1. The CARES-generated or alternate pre-printed application forms.
       

    2. Release to Disability Determination Bureau form ( HCF 14014)

 

Deny, discontinue or reduce benefits only when:

 

  1. No appropriate person will sign the release form, and

  2. The missing verification is necessary to determine eligibility, and

  3. The client is unwilling or unable to provide the verification directly, and

  4. The source requires a release, and

  5. The release is the only way you can obtain the verification.

 

This page last updated in Release Number: 03-02

Release Date: 04/01/03

Effective Date: 04/01/03