State of Wisconsin
Department of Health Services

Release 23-03
November 10, 2023

10.1 Setting a Local Password

(Video instructions available: Setting a Local Password)

To set up a local password:

  1. Open the Genesys Portal with Firefox, Edge, or Chrome.  
  2. Select Platform Administration to open the log in screen.
  3. Enter your WAMS ID, enter the internal password provided to you in the password field, and select Log In. Your WAMS ID is the same as your Internal ID.
  4. The page tells you to change your password. Enter the desired new password in the new password field and in the confirm password field.
    Note: Do not enter the username as a password and make sure to follow alphabetic and numeric guidelines when creating the password.
  5. Select Log In. This sets the local password. 

This page last updated in Release Number: 22-03
Release Date: 06/25/2022
Effective Date: 06/25/2022


Notice: The content within this manual is the sole responsibility of the State of Wisconsin's Department of Health Services (DHS). This site will link to sites outside of DHS where appropriate. DHS is in no way responsible for the content of sites outside of DHS.

Publication Number: P-03208