State of Wisconsin Department of Health Services

HISTORY

The policy on this page is from a previous version of the handbook. 

22-03 Version of 1.1.2 FoodShare Benefits

FNS Memo 12/18/14,
Online waiver approval 2020

FoodShare benefits are used to purchase food at authorized FoodShare retailers, including grocery stores, farmers markets, direct-marketing farmersFarmer-producers who sell their own agricultural products directly to the general public, particularly fresh fruits and vegetables (but also meat products, dairy, and grains)., and select online retailers that participate in FoodShare. Benefits may be used anywhere in the United States, regardless of the origin of issuance.

Example 1

Joan lives in Green Bay, Wisconsin. Joan calls her agency and asks if she can purchase food while visiting a friend in Mississippi. The answer is "Yes." She can purchase food anywhere SNAP-EBT is accepted nationwide.

 

Example 2

Jack reported he moved from Wisconsin to California. Jack’s FoodShare case was closed. However, Jack still has FoodShare benefits in his EBT account. Jack is allowed to spend his remaining FoodShare benefits while living in California, even if he starts to receive SNAP benefits in California.

1.1.2.1 Wisconsin QUEST Card

FoodShare benefits are deposited in a member's account using an Electronic Benefits Transfer (EBT) system and are spent using a debit card called the Wisconsin QUEST card. The Wisconsin QUEST card allows access to FoodShare benefits through point-of-sale, swipe card terminals, or online EBT payment options with participating SNAP retailers. These transactions look like any other debit card transaction and are free to the cardholder.

Online and phone orders:

• FoodShare members placing pick up orders online or by phone must use their EBT card to pay at the time of pick up. This can be done in-store or by using a store’s mobile point-of-service device. 
• FoodShare members using a designated representative to pick up orders placed online or by phone using a EBT card must give the EBT card to the designated representative. The designated representative must use the EBT card to pay at the time of pick up. This can be done in-store or by using a store’s mobile point-of-service device.
• FoodShare members ordering online or by phone for delivery must enter their EBT card information into the online payment system. Their FoodShare benefits are debited from their account following delivery of the order.

Example 3

Hannah calls the local grocery store to place a grocery order for pickup. Hannah cannot use a FoodShare EBT card to “pre-pay” for the groceries. However, when Hannah goes to the store to pick up the food, Hannah can use an EBT card to pay for eligible food items.

 

Example 4

Sam places a grocery order online with Walmart for $80. Sam is using FoodShare to pay for this order. Sam enters the information from their EBT card into the payment section. Sam’s groceries are delivered two days later. Following the delivery of the grocery order, Sam’s FoodShare account is debited $80 for the cost of food purchased online through Walmart.

Advanced payment exception: FoodShare benefits can be used to pay in advance when prior payment is for food purchased from a nonprofit cooperative food purchasing venture. 

1.1.2.2 Allowable Purchases

FoodShare benefits can be used to buy foods such as:

• Breads and cereals
• Fruits and vegetables
• Meats, fish, and poultry
• Dairy products
• Seeds and plants that produce food for the household to eat

FoodShare benefits cannot be used to buy items such as:

• Nonfood items (pet foods, paper products, soaps, household supplies, grooming items, toothpaste, cosmetics, etc.)
• Beer, wine, liquor, cigarettes, or tobacco
• Vitamins and medicines
• Hot foods (for example, food that is purchased and cooked at the store)*

*Hot foods are only excluded if they are hot at the time they are sold. Occasionally grocery stores will chill hot foods; these items are then eligible for purchase with FoodShare benefits.

Some products have a deposit fee that must be paid at the time of purchase that is then refunded when the container is returned (for example, milk that comes in a glass container). If a container deposit fee is required when purchasing an eligible food item in Wisconsin, this additional fee cannot be paid by using FoodShare benefits. The container deposit fee must be paid in cash or through another form of payment.

Example 5

Jack purchases a glass container of milk in Wisconsin. There is a container fee charge on this particular bottle. Because Wisconsin does not have a container deposit law, the cost of the milk could be paid for using FoodShare benefits, but Jack must pay for the deposit fee using another method of payment.

 

Example 6

Jack lives near the Wisconsin Michigan border and sometimes does his grocery shopping in Michigan. Jack purchases a case of soda in Michigan that requires a container deposit fee. Michigan has a law that requires a container deposit fee be paid with the purchase of certain beverages. Jack can use FoodShare benefits to pay the deposit fee, since it is required per Michigan law.

 

If the member has questions about specific food items, refer the member to the Food and Nutrition Service’s list of eligible food items.

1.1.2.3 Group Meals

If the member eats at a group meal site for the elderly or has meals delivered to the member's home, FoodShare benefits can pay for these meals if the facility or meal provider is an authorized FoodShare retailer.

FoodShare benefits can be used for meals within a group setting if the facility is authorized to accept SNAP-EBT card, such as Wisconsin QUEST cards, and the member is staying in a drug and alcohol treatment center, a shelter for victims of domestic violence, a shelter for the homelessAn individual who lacks a fixed and regular nighttime residence or an individual whose primary nighttime residence is: 1) A supervised shelter designed to provide temporary accommodations (such as a welfare hotel or congregate shelter), 2) A halfway house or similar institution that provides temporary residence for individuals intended to be institutionalized, 3) A temporary accommodation for not more than 90 days in the residence of another individual, or 4) A place not designed for, or ordinarily used as a regular sleeping accommodation for human beings (for example, a hallway, bus station, a lobby, or similar places). or a group home for people with disabilities.

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Publication Number: P-16001