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State of Wisconsin |
Genesys Cloud CX |
Release 24-01 |
2.1.1 Account Activation (Video instructions available: Account Activation)
2.1.2 First Time Logging In to Genesys After Account Activation
(Video instructions available: Logging In to Genesys)
These instructions can be used by agents, supervisors, and local administrators.
This page last updated in Release Number: 24-01
Release Date:12/18/2024
Effective Date: 12/18//2024
Notice: The content within this manual is the sole responsibility of the State of Wisconsin's Department of Health Services (DHS). This site will link to sites outside of DHS where appropriate. DHS is in no way responsible for the content of sites outside of DHS.
Publication Number: P-03208