State of Wisconsin
Department of Health Services

Genesys Cloud CX

Phase Two
June 18, 2024

2.2 Logging Out of Genesys

(Video instructions available: Logging Out of Genesys)

It is good practice to log out of Genesys at the end of your workday.

To log out of Genesys:

  1. Click the profile button.
  2. Click Logout.

This page last updated in Release Number: Pilot
Release Date:05/01/2024 
Effective Date: 05/01/2024


Notice: The content within this manual is the sole responsibility of the State of Wisconsin's Department of Health Services (DHS). This site will link to sites outside of DHS where appropriate. DHS is in no way responsible for the content of sites outside of DHS.

Publication Number: P-03208