8.1.1 Logging in to Manage User Accounts
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State of Wisconsin
Department of Health Services

Release 23-03
November 10, 2023

8.1.1 Logging in to Manage User Accounts

(Video instructions available: Logging in to Manage User Accounts)

All tasks for managing user accounts take place in Platform Administration. To log in:

  1. Open the Genesys Portal with Firefox, Edge, or Chrome.
  2. Select Platform Administration to open the log in screen.
  3. Enter your WAMS ID and local password.
Note: The local password is set up on initial log in to Genesys (see Section 10.1 Setting a Local Password).

After logging in, the Configuration Manager page displays with four different categories of platform administration which are:

 

This page last updated in Release Number: 22-03
Release Date: 06/25/2022
Effective Date: 06/25/2022

Notice: The content within this manual is the sole responsibility of the State of Wisconsin's Department of Health Services (DHS). This site will link to sites outside of DHS where appropriate. DHS is in no way responsible for the content of sites outside of DHS.

Publication Number: P-03208