8.1.6.2 Removing a Supervisor from a Static Agent Group

(Video instructions available: Removing a Supervisor from a Static Agent Group)

To remove a supervisor from a static agent group:

1. Follow instructions one through six found in Section 8.1.6.1 Adding a Supervisor to a Static Agent Group. 
2. From the Supervisors tab, check the checkbox next to the name of the Supervisor to be removed, and click Remove. 

   Note	Be sure to select the appropriate agent group.

   
   
3. Notice the number of Supervisors decreased by one. Click Apply to save the changes.
   
   

   This page last updated in Release Number: 23-03
   Release Date: 11/10/2023
   Effective Date: 11/10/2023

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Publication Number: P-03208