State of Wisconsin Department of Health Services

Release 23-03 November 10, 2023

9.1.1 Logging in to Access Real Time Reporting

(Video instructions available: Logging in to Access Real Time Reporting)

To access real-time reporting: 

1. Open the Genesys Portal with Firefox, Edge, or Chrome.  
2. Select Real Time Reporting to open the log in screen.
   
3. Complete the Tenant and Username fields with:
   1. Tenant: Enter sowi.mgep.info 
   2. Username: Enter your case sensitive WAMS ID

      Note	You will use the same Tenant text each time you log in.

   

4. Select Next.

5. Enter your WAMS ID and local password and select Logon. 

   Note	The local password is set up on initial log in to Genesys (see Section 10.1 Setting a Local Password).

   
6. Select the plus symbol in the upper right corner of the page.
7. Select Dashboard.
    

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Notice: The content within this manual is the sole responsibility of the State of Wisconsin's Department of Health Services (DHS). This site will link to sites outside of DHS where appropriate. DHS is in no way responsible for the content of sites outside of DHS.

Publication Number: P-03208