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State of Wisconsin |
Genesys Cloud CX |
Release 24-01 |
2.1 Logging In to Genesys (Video instructions available: Logging Into Genesys)
2.1.1 Account Activation (Video instructions available: Account Activation)
2.1.2 First Time Logging In to Genesys After Account Activation
2.2 Logging Out of Genesys (Video instructions available: Logging Out of Genesys)
2.3 Forgotten Credentials (Video instructions available: Forgotten Credentials)
2.5 Change Password (Video instructions available: Changing a Password)
2.6 Edit Your Profile (Video instructions available: Editing Your Profile)
This section explains how to log in and out of the Agent Desktop and how to recover lost credentials.
This page last updated in Release Number: 24-01
Release Date:12/18/2024
Effective Date: 12/18//2024
Notice: The content within this manual is the sole responsibility of the State of Wisconsin's Department of Health Services (DHS). This site will link to sites outside of DHS where appropriate. DHS is in no way responsible for the content of sites outside of DHS.
Publication Number: P-03208