State of Wisconsin
Department of Health Services

Release 23-03
November 10, 2023

9.2 Historical Reporting

9.2.1 Running Reports (Video instructions available: Running Reports)

9.2.2 Creating Subscriptions (Video instructions available: Creating Subscriptions)

9.2.2.1 Email Subscription

9.2.2.2 History List Subscription 

9.2.3 Editing Subscriptions (Video instructions available: Editing Subscriptions)

9.2.4 Unsubscribing from Subscriptions (Video instructions available: Unsubscribing from Subscriptions)

9.2.5 Recommended Queue and Agent Reports

9.2.5.1 Agent Performance Report V2.0

9.2.5.2 Queue Statistics_Adjusted

9.2.5.3 Queue Statistics_Adjusted_CB

9.2.5.4 Queue Voicemail Counts

This page last updated in Release Number: 23-03
Release Date: 11/10/2023
Effective Date: 11/10/2023


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Publication Number: P-03208